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Shipping Info
UK Standard Delivery
How Much Will It Cost?
Orders to be delivered to most UK mainland addresses (excluding the Scottish Highlands and Islands) using our Standard Delivery option are charged at a flat rate of £3.50 per order.
Alternatively a separate invoice will be sent to you via email and you will be charged less than £3.50 if neccessary.
Delivery prices includes postage, packaging and is sent recorded and needs to be signed for.
Delivery to outlying areas and/or delivery of bulky/heavy items may incur additional charges. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address you choose. The delivering couriers operate Monday to Friday 9 till 6pm and unfortunately we will be unable to arrange for exact time deliveries, morning or afternoon deliveries. If you do have any special request please either include your request in the remarks box in the checkout process or email want@want-uk.com when placing your order. We will try our best to fulfil your needs.
If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your parcel redelivered and cancellations due to this reason will be seen as a 'Change of mind Cancellations' (see 'Terms and Conditions' - WANT's return policy)
How Long Will It Take?
Orders are normally processed within 2-3 working days and then despatched on a 2-5 working day delivery service. It is WANT's personal policy and promise to our customers that we will try and send your purchase out in the fastest possible manner.
Our checkout process is automatic but please note that all actual order processing is not automatic. For the sake and to further enhance security, all orders are processed manually. This ensures that no money is taken from you unless your goods are ready for delivery, this also enables us to pursue suspicious transactions and prevent credit card fraud.
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For pick ups at the Camden Stall, please choose the correct option during the checkout process and your shipping will be waivered. Please also add in the 'Remarks' box the date you want to pick up your order. Please allow up to 48hrs for this service and pick ups can only be performed during stall opening hours.
UK Express Delivery
How Much Will It Cost?
Orders to be delivered to a UK mainland address using our Express Delivery option are charged at a higher rate dependent on the volume and weight of the order. Express Delivery charges start from £6.50 per order. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address you choose. The delivering couriers operate Monday to Friday 9 till 6pm and unfortunately we will be unable to arrange for exact time deliveries, morning or afternoon deliveries. If you do have any special request please either include your request in the remarks box in the checkout process or email want@want-uk.com before placing your order. We will try our best to fulfil your needs.
If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your parcel redelivered and cancellations due to this reason will be seen as a 'Change of mind Cancellations' (see 'Terms and Conditions' - WANT's return policy)
How Long Will It Take?
We aim to process Express orders within 1 working day and they are then despatched on a next working day delivery service. Express orders are given priority over orders with Standard delivery. However selecting Express delivery does not guarantee that you will receive your order the next working day however It is WANT's personal policy and promise to our customers that we will try and send your purchase out in the fastest possible manner.
Our checkout process is automatic but please note that all actual order processing is not automatic. For the sake and to further enhance security, all orders are processed manually. This ensures that no money is taken from you unless your goods are ready for delivery, this also enables us to pursue suspicious transactions and prevent credit card fraud.
International Shipping
How Much Will It Cost?
The cost of international shipping will be according to the volume and weight of your order and the destination country.
How Long Will It Take?
Delivery times will vary according to the delivery network in the country of destination and any customs or import procedures.
Any approximate guide is as follows:
Europe - 4 to 6 working days
USA and Canada - 7 to 10 working days
Far East and Australasia - 12 to 14 working days
Rest of World - up to 28 working days